Shipping and Delivery

Last updated: 05.09.2026

Where we deliver

We deliver to across the globe. Any delivery restrictions are shown before you place an order.

Processing and delivery times

We normally dispatch in-stock orders within 3 business days after payment confirmation. Business days are Monday to Friday, excluding public holidays in Finland. Any production time for made-to-order goods is stated on the product page.

Estimated total delivery time, including processing, is 7-14 business days for Finland. For other destinations: 7-28. Preorder dates or longer product-specific delivery periods are shown before purchase.

Delivery methods and charges

The available delivery methods and final delivery charge are shown before you complete your order. If a delivery may involve import duties, import VAT or customs-handling charges, the relevant arrangements are stated before purchase.

Tracking and collection

For collection-point deliveries, follow the collection instructions and deadline supplied by the carrier. Contact [email protected] if you need help locating your order.

Delays, missing parcels and damage

If we become aware of a delay, we will tell you and provide an updated estimate. If your order has not arrived within the stated delivery time, contact us. Your legal rights remain in place, including the right to set a reasonable additional delivery deadline and, where the legal conditions are met, cancel and receive a refund.

For the delivery options we offer, we remain responsible for loss or damage until you, or a person you designate other than the carrier, receive the goods. Report missing, damaged or incorrect items to [Email address]. We will investigate and arrange the remedy required by consumer law.

For cancellations, returns and refunds, see [Terms page URL]. Not collecting a parcel does not cancel the purchase: send a withdrawal notice.